PROPERTY MANAGEMENT

At Ellis West, we provide comprehensive property management services designed to take the stress out of property ownership and leasing. Whether you're new to the rental market or an experienced investor, our team of experts is committed to ensuring your property is efficiently managed, legally compliant, and optimized for maximum return. Our goal is to offer peace of mind, knowing that your investment is in good hands. 

Property management involves overseeing all aspects of a rental property, from tenant management and rent collection to handling repairs and ensuring compliance with legal regulations. At Ellis West, we offer a complete suite of property management services tailored to meet the unique needs of both landlords and tenants.

Our flexible services can be customized based on your preferences, whether you need assistance with tenant sourcing, full property management, or anything in between.

Tenant Sourcing & Letting
We start by finding the right tenants for your property. This process includes:

• Thorough tenant vetting: We perform extensive background checks including employment verification, credit history, and landlord references, ensuring your tenants are reliable and responsible.
• Property advertising: Through a combination of online platforms and our vast network, we ensure your property reaches a wide audience of potential tenants.
• Viewings & negotiations: We manage property viewings at your convenience, helping you secure the best tenants for your investment.

Rent Collection & Financial Management
Efficient rent collection and transparent financial management are key to a smooth rental experience. We provide:

• On-time rent collection: We handle all rent collection procedures, set up standing orders, and address arrears promptly and professionally.
• Detailed financial reporting: Monthly statements that clearly outline rental income, expenses, and any maintenance or repair deductions.
• Deposit management: We ensure all deposits are registered with an approved tenancy deposit scheme, fully complying with current legislation.

Property Maintenance & Repairs
Maintaining your property is essential for tenant satisfaction and preserving its long-term value. Our services include:

• Routine property inspections: Regular inspections to identify any maintenance needs and ensure the property remains in top condition.
• Maintenance and repairs coordination: From minor fixes to major structural work, we handle all repairs through trusted, qualified contractors, ensuring high-quality results.
• Emergency support: Tenants have access to our 24/7 emergency helpline, allowing urgent issues to be resolved quickly, preventing costly damage.

Legal & Compliance Support
Navigating the legal complexities of property ownership can be challenging. We ensure your property is fully compliant with all current laws and regulations, including:

• Health and safety compliance: We arrange necessary checks such as gas safety, electrical inspections, and fire risk assessments.
• Tenancy agreements: We draft clear, legally sound tenancy agreements that protect both landlords and tenants.
• Ongoing legislation updates: We keep you informed about any changes in laws regarding rent increases, tenancy agreements, and deposit protection, so you never have to worry about missing important updates.

Tenant Management & Communication
Building a strong landlord-tenant relationship is vital. We handle all aspects of tenant management, including:

• Tenant inquiries & concerns: We act as the first point of contact for tenants, responding promptly to all queries and resolving any issues quickly and professionally.
• Lease renewals & rent increases: We handle lease renewals and negotiate rent increases in line with current market trends, ensuring both landlords and tenants are satisfied.
• Move-out process & property preparation: When tenants vacate, we oversee the check-out process, conduct inventories, return deposits, and prepare the property for the next tenancy.

Fully Managed Service vs. Let-Only Service
At Ellis West, we offer two main levels of service to cater to your preferences:

• Fully Managed Service: We manage every aspect of your property, from finding tenants to rent collection, maintenance, and more. This hands-off approach allows you to focus on other priorities while we handle the details.
• Let-Only Service: If you prefer to manage the property yourself, our let-only service covers tenant sourcing, advertising, viewings, and securing the right tenants. After the tenancy agreement is signed, you take over the management.

• In-Depth Knowledge & Expertise
  With years of experience in the London property market, our team possesses a deep understanding of local trends, neighborhoods, and tenant needs. This expertise allows us to maximize the value of your property and ensure a smooth rental process.
   
• Personalized Service
  We understand that each property and landlord is unique. Our team works closely with you to provide tailored solutions, ensuring your needs are met at every step.
   
• Clear & Transparent Communication
  We believe in open, honest communication. Our clients are always kept in the loop with regular updates, and we're always available to provide advice or address concerns.
   
• Comprehensive Legal & Compliance Management
  Property law is constantly evolving, and staying compliant can be overwhelming. At Ellis West, we take care of legal requirements, from health and safety inspections to tenancy agreements, so you can be confident that your property is fully compliant.
   
• 24/7 Emergency Support
  We offer 24-hour emergency support for tenants, ensuring that urgent issues are addressed promptly. This helps maintain the condition of your property and prevents potential damage.

Whether you're looking for full property management or just need assistance with tenant sourcing, Ellis West is here to help. Contact us today for a free consultation or to learn more about how we can assist with your property management needs.